Email support
For app help, bug reports, privacy questions, and store listing issues.
derek.gembus1@gmail.com
Support
Get help with PupBoard, report a bug, ask a privacy question, or send feedback about the Android app and store listing.
What to include
App issue
Include your Android version, device model, what screen you were on, what you expected, and what happened instead.
Walk or location issue
Include whether location permission was allowed, whether a walk was active, and whether battery saver was enabled.
Sharing or export issue
Tell us what you tried to share, which app you selected from the Android share sheet, and whether a .pupboard file was involved.
Quick answers
A full FAQ is available for app reviewers and users who want more detail before installing.
Does PupBoard have an account login?
No. PupBoard keeps dog care records locally on your device and does not require a PupBoard account.
Where is my dog care data stored?
Dog profiles, walks, route history, feeding, medication, potty logs, grooming, health records, documents, expenses, and emergency details are stored on your device.
Does PupBoard send walk routes to a server?
No. When you use the walk tracker, location is used while the walk is active and saved locally as part of that walk record.